What is expected of a professional officer in terms of conduct?

A professional officer is expected to demonstrate knowledge in their role as this encompasses several critical aspects of their responsibilities. This knowledge includes a thorough understanding of laws, jail regulations, policies, and procedures. It also involves being well-informed about the rights of detainees, proper safety protocols, and effective communication techniques.

Demonstrating knowledge not only fosters a safe and secure environment but also enhances the officer's credibility among colleagues and inmates. It enables the officer to make informed decisions in critical situations, manage conflicts effectively, and ensure compliance with legal and ethical standards. A knowledgeable officer is better equipped to de-escalate potential conflicts and to maintain order, which is fundamental in a correctional setting.

Opposing behaviors, such as being confrontational, indifferent, or encouraging gossip, do not align with the professional standards expected from jail officers. Being confrontational can lead to escalated tensions and conflicts, indifference can result in neglecting the safety and well-being of inmates and staff, while encouraging gossip undermines professionalism and can create a toxic work environment. Thus, demonstrating knowledge stands out as a vital attribute for a professional officer.